Check-in is from 4pm.
frequently asked questions
Check-out is by 10am.
Yes, we can store luggage at the front desk.
Yes, WiFi is available in your townhouse and in the clubhouse.
Yes, both pools at the resort are heated.
Yes, towels, linen & pool towels are provided in your townhouse.
No, but we are in close driving distance of supermarkets. Many offer delivery services too.
No, there is wildlife in the lake.
Yes, the fitness centre is open from 8am until 11pm.
There is no concierge. Front desk can assist with contact details for offsite ticket desks. Reservations are highly recommended as most major parks will only allow access with reservations made in advance.
Two bedroom townhouses include a king bed in the master and two twin beds in the second bedroom and a double sofa bed in the living room. Three bedroom townhouses have a king bed in the master, a queen in the second and two twin beds in the third bedroom and a double sofa bed in the living room. Four bedroom townhouses have a king bed in the master, a queen bed in the second, a queen bed in the third bedroom and two twin beds in the fourth bedroom and a double sofa bed in the living room.
Yes, playpens and highchairs suitable for infants aged up to 2 years can be requested in advance of your stay.
Your townhouse is cleaned prior to your arrival. Additional cleaning can be arranged for a fee with Reception.
Yes, there is a Resort fee of $25 plus taxes daily.
- Access to clubhouse and pools
- Access to Fitness Centre
- Pool Towels
- Starter kit: 1 laundry detergent, 1 dishwasher tablet, 2 packs of coffee, trash bags for all cans, shampoo and conditioner.
Yes. There is a non-refundable pet fee.
Trash will be picked up after departure. Guests can call front desk to request a trash pick-up prior to departure too.
Yes, all townhouses have an iron and board available.
Yes, all townhouses have a TV in the living and Master bedroom and most other bedrooms with cable channels.
Our townhouses are individually owned and controlled, therefore units with accessible features are not available. For more information about the physical features of our accessible common areas or special services relating to a specific disability, please call +1 407-997-1000
Accessible Resort Features
- Self-Operating lift and a sloped accessible entry in resort swimming pool
- Service Animals are Welcome
- Toilet Seat at Wheelchair Height - Toilet for Disabled
- Accessible pathways and walkways throughout the property
- Accessible parking
- Accessible route to townhouses from parking within all areas of property
- Accessible Registration Desk
- Accessible common area restrooms
- Hearing Accessible Kits are available.
Disney World is 6 miles away from the Resort.
Orlando International Airport (MCO) is 27 miles from the Resort and Orlando Sanford International (SFB) is 57 miles. Melbourne Orlando International Airport (MLB) is less than 80 miles away.
Cocoa Beach is 65 miles from the Resort (east) and Clearwater Beach is 75 miles (west).
Encantada Resort is located just 6 miles from Downtown Celebration, 12miles from Downtown Kissimmee, 25 miles from the centre of town in Orlando.
There is no public transport available, we recommend all guests hire a car for the duration of their stay.
UBER or LIFT apps.