frequently asked questions

Check-out time is 10:00 on the day of your departure. You may settle your account at Reception on the day before departure. Check that you have all your possessions. If you have used the safe, leave it open. The rest of the resort facilities are at your disposal – including the luggage room, swimming pools, restaurants and bars.

Yes - a late check-out is possible for an additional fee and subject to availability. Please request details at check-in.

Yes – Reception can extend your stay for you, subject to availability.

Yes. WiFi is available free of charge in the main areas on resort and in all apartments.

Yes - car parking is free. Some resorts offer an enclosed garage; you may be asked for a refundable deposit for the garage key.

Yes, they are! Our kids’ club for 4–11 year olds, offers an array of fabulous fun games for children – all in a safe and friendly environment. The list of exciting activities has a bit of everything; from sports games and bouncy castles to our popular mini-cinema and mini-disco. We have a variety of resort activities from water Zumba to football, archery to mini-golf.

Every resort at Wyndham Costa del Sol enjoys access to at least one swimming pool. You can find the location of the closest pools to your residence on the Resort Map. For information on which alternative pools to use, please contact Reception.

Yes - pool towels are provided in your apartment.

The pool next to Zac's Restaurant & Bar is heated during winter months (November to May) and is accessible to all guests of Ramada Hotel & Suites.

Yes - there are numerous restaurants onsite catering for breakfast, lunch and dinner. They are also experienced in catering for weddings, special occasions, groups, and dietary requests. We do not offer room service. Please see our dining page here.

Yes. Sam's Pantry, our onsite bakery and cafe, is open daily 8am - 6pm. A local mini-market is situated on Calle de la Playa within the Resort and is open weekdays from 9:15am to 6.00pm and weekends between 9.15am to 2.15pm and 4.30pm to 6.30pm.

The Fitness Centre is open daily, from 7am to 7pm.

Yes. For tennis court reservations and equipment rental, please visit or call Reception.

Yes. For your ease and convenience, all transactions can be room charged and this is our preferred method of payment.

Yes. Should you need to exchange money, you can do so at Reception; please bear in mind that this facility is strictly limited to cash exchanges and only main currencies are available. Please contact Reception for further details.

There are two cash points on the Resort, which can be found on the Resort map. One is located opposite the Ramada reception.

Studios have a double bed. One bedroom residences have a double bedroom and a sofa bed in the lounge. Two bedroom apartments have a double bed in the master bedroom, two singles in the second bedroom and a sofa bed in the lounge.

Travel cots, highchairs (suitable for children up to 2 years old), and stair gates can be requested free of charge from Reception.

We ask you to assist us in keeping your apartment in good condition and maintaining the standard of the resort accommodation. Please help us by informing Reception if anything is broken, missing or damaged within your apartment. You may be required to pay for any unnecessary damage that is caused during your stay.

No - pets are not allowed on the resort. Please refrain from feeding or letting stray animals into your apartment. The Management makes an annual donation to a local association that feeds and provides medical attention to any stray animals on the resort.

For reasons of hygiene and safety, please dispose of your rubbish at the rubbish collection points, which are shown on the resort map. Please consider the environment and recycle where possible in the bins provided.

Smoking is not permitted inside our residences or our restaurants, though it is permitted on the terraces.

Yes - all apartments have their own iron and ironing board.

Yes - all apartments have air conditioning.

Yes - every apartment has satellite television with channels in various languages. If you experience problems at any time, please contact Reception.

Yes - all apartments are equipped with a safe. Please contact Reception for more information, or if you experience any difficulties.

La Cala de Mijas – Wednesdays and Saturdays. Fuengirola – Tuesdays and Saturdays.

The beach is a 5-10-minute walk from Ramada Reception, and our free resort road train can transport you to and from the nearest access point.

Fuengirola town is approximately 2km from the resort.

Yes - local buses between Fuengirola and Marbella operate every half hour (every hour and half hour from the main stations, bus number 220), picking up at bus stops located along the motorway. The closest stop for Marbella is located at the petrol station adjacent to the resort. The C1 train line connects Fuengirola to Málaga, with stops at Benalmadena, Torremolinos, Plaza Mayor and others.