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GUEST SERVICES

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We’re all set to get you checked in with ease, so that you can kick off your holiday (and your shoes!) with a quick, hassle-free arrival. Our generous new Wyndham Costa del Sol Reception with its dedicated team are ready to check-in and check-out guests efficiently, 24-hours a day. We can also arrange luggage storage or a porter service for you.

Taking care of the details

Our new Guest Service Centre, set next to Sam’s Pantry, is your one-stop spot for your day-to-day enquiries and onsite booking assistance. Open daily from 8am to 10pm, the dedicated team will assist you with booking restaurants, VIP Balinese bed packages, excursions and Spa treatments as well as providing local area information, arranging taxis or replacing lost key cards. Whatever special requests you have, or assistance you need, we’re here to enhance your stay and help take care of the details.

SERVICES OFFERED

  • Restaurant reservations
  • VIP Balinese Bed packages
  • Beauty treatment and massage reservations
  • Resort information and onsite activities
  • Kids club information and bookings
  • Local area information and booking of excursions
  • Car hire or taxi reservations
  • General enquiries
    • Folio transactions and payments prior to check-out
    • Replacing lost key cards
    • Housekeeping and maintenance requests
    • Special requests