frequently asked questions

Check-out time is 10:00 on the day of your departure. You may settle your account at Reception on the day before departure. Check that you have all your possessions. If you have used the safe, leave it open. The rest of the resort facilities are at your disposal – including the luggage room, swimming pools, restaurants and bars.

Yes - a late check-out is possible for an additional fee and subject to availability. Please request details at check-in.

Yes – Reception can extend your stay for you, subject to availability.

Yes. WiFi is available free of charge in the main areas on resort and in all suites.

Yes - car parking is free. Some suites offer an enclosed garage; you may be asked for a refundable deposit for the garage key.

Yes, they are! Our kids’ club for 4 to 11-year-olds offers an array of fun games and activities, all carried out in a safe and friendly environment. From sports games and bouncy castles to our popular mini-cinema and mini-disco, and an additional space for teens, there is something to suit everyone. We also offer a variety of Resort-based activities too from water Zumba to football, archery to mini-golf.

Every resort at Wyndham Costa del Sol enjoys access to at least one swimming pool. You can find the location of the closest pools to your suite on the Resort Map. For information on which alternative pools to use, please contact Reception.

Yes - pool towels are provided in your suite.

The pool next to Safari Restaurant is heated during winter months (November to May) and is accessible to all guests of Wyndham Grand Residences.

Yes - there are numerous restaurants, cafés and bars onsite catering for breakfast, lunch and dinner. We do not offer room service but we have takeaway options. Please see our dining page here.

Yes. Our mini-market, Zac’s is open from 10am to 5pm daily. There is also Sam's Pantry, our onsite cafe and deli, which is open daily between 8am and 6pm.

Yes - The fitness centre is open daily, 7am – 7pm.

Yes. For tennis court reservations and equipment rental, please contact Team Marina.

Yes. For your ease and convenience, all transactions can be room charged. This is our preferred method of payment.

Yes. Should you need to exchange money, you can do so at Reception; please bear in mind that this facility is strictly limited to cash exchanges and only main currencies are available. Please contact Reception for further details.

There are two cash points on the resort, which can be found on the resort map.

One bedroom suites have a super king size bed in the bedroom and a sofa bed in the lounge. Two bedroom suites have a super king size bed in the master bedroom, two singles in the second bedroom and a sofa bed in the lounge. Three bedroom suites have a super king size bed in the master bedroom, a king size bed in second bedroom, and two singles in the third bedroom. They also have a sofa bed in the lounge.

Travel cots and highchairs (suitable for children up to two years old) can be requested free of charge from Reception.

We ask you to assist us in keeping your suite in good condition and maintaining the standard of the resort accommodation. Please help us by informing Reception if anything is broken, missing or damaged within your suite. You may be required to pay for any unnecessary damage that is caused during your stay.

No - pets are not allowed on the resort.

We encourage you to support Wyndham Green, a Wyndham efficiency and green practice program by recycling your household waste. Colour coded bags are provided in all suites to separate plastics, paper, cardboard, and general waste and bags can be deposited at communal recycling points clearly marked at the resort.

Smoking is not permitted inside our residences or our restaurants, though it is permitted on balconies and terraces.

Yes - all suites have their own iron and ironing board.

Yes - every suite has satellite television with channels in various languages. If you experience problems at any time, please contact Reception.

Yes - all suites are equipped with a safe. Please contact Reception for more information, or if you experience any difficulties.

Yes - all suites are equipped with a washing machine.

La Cala de Mijas has a market on Wednesdays and Saturdays while Fuengirola has one on Tuesdays and Saturdays.

The beach is a five to ten-minute walk from Wyndham Grand Residences Reception. Our free Resort road train can transport you to and from the nearest access point.

Fuengirola is our nearest town and is approximately 2km from the resort.

Yes – local buses between Fuengirola and Marbella operate every half hour, picking passengers up at bus stops located along the motorway. The closest stop for buses heading to Marbella from the Resort is located at the petrol station, just adjacent to us. The C1 train line connects Fuengirola to Málaga, with stops at Benalmadena, Torremolinos, Plaza Mayor and others.